FAQ for Customers

Can I pickup my items from a physical store?
No, right now only online orders are available to be shipped to you at this time. In the future selected events will have pick-up available.

How do I know my shirt will be MY fit?
We do not offer cheaper alternatives as we believe we use the best possible garment on the market with the AS Colour Staple Tee. Please refer to our Sizing Guide with information straight from our supplier to make sure the shirt is the best fit for you.

How long does it take to get my order?
Printing can take around 5-7 business days due to demand and shipping times can vary due to location and Australia Post delivery times. Please read our Shipping Info page for more information. In addition, this webpage can help in giving you an idea of the Australian Postage times: https://auspost.com.au/service-updates/domestic-delivery-updates

Will I have tracking on my shipment?
Yes! Tracking is sent to you when your order begins its journey being shipped.

Do you accept returns?
Due to our products being made to order we cannot accept returns. In the event of a production fault we can offer a replacement after proper proof has been shown. Please read our returns policy for full details. 

Why is my T-Shirt design quality poor?
Most of our T-Shirt designs are sourced by the individual representing each store you have purchased from. We will try our best to ensure they’re the best quality but we can not be responsible for poor designs being supplied to us.

Is my money going directly to support the wrestler or promotion?
At the beginning of every month we send a fixed margin of the profit for every product sold straight to the product owner along with information on those sales so they can be aware they have your support.

I’ve noticed a white mark around my print? Why is this?
No need to stress! This is the result of our T-Shirt preparation process that helps your T-Shirt stay vibrant and long-lasting. Cold wash your garment inside out, leave to dry in the shade, and it will disappear.

How do I contact you with any issues?
Feel free to email us at Admin@WrestlerMerch.com to ask us about anything not covered above.